Home Payment & Cancellation Policy

Payment & Cancellation Policy

Please note: venues are confirmed when a minimum number of registrations are received.

GRCI reserves the right to cancel or postpone an event/course should this number not be reached. Should an event be cancelled, all registered delegates will be contacted and notified immediately. GRCI is not responsible for any cancellation fees incurred by the individual (Travel, accommodation, etc) should the event be cancelled or postponed.

Full payment or a non-refundable deposit (Amount dependant on specific event) is required upon registration. Full payment due seven* days prior to the event. If, after payment, you are unable to attend, you are welcome to nominate someone else to attend in your place at no additional cost. Cancellations, course transfers and/or substitutions will need to be in writing at least seven days prior to course commencement. Substitutions will be permitted only if the substitute meets the one year work experience pre-requisite. Please note members can only substitute members. If the substitution is from a member to a guest, the registration cost difference must be paid

PLEASE NOTE

• Course transfers will be at Management's discretion
• Substitutions will be permitted only if the substitute meets the one year work experience pre-requisite
• Please note members can only substitute members. If the substitution is from a member to a guest, the registration cost difference must be paid
• We will not refund your registration fees if you fail to attend or give seven days written notice.

To obtain the member discount your membership must be paid up to 30 June of the current financial year.

*Full payment and/or notification of cancellation due four weeks prior for Graduate Certificate Residential and Distance Learning programs.