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In Case You Missed It: Discussing Internal Dispute Resolution Data Requirements

Friday 27 January 2023

Since we are on the subject of complaints, how is your business complying with the Internal Dispute Resolution Data Requirements? 

This week's In Case You Missed It looks back at a discussion on meeting the IDR data requirements.  



Strategic Engagement...

By Kwame Slusher

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AFCA Determinations not Optional

Friday 27 January 2023




Last year Australian Financial Complaints Authority Deputy Ombudsman Dr June Smith told attendees of the Annual GRC 2022 Conference that the complaints body would improve communication concerning handling complaints. This approach to communication should facilitate a higher turnover for resolved complaints.
 
However, this only works with the...

By Kwame Slusher

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Podcast: The the Role of AFCA (Revisited )

Friday 27 January 2023

This year has seen its first enforcement action for not coopoerating with the Australian Financial Complaints Authority (AFCA).  

Here is an episode dating back to the early stages of  the financial complaints body.  






“What we‘ve se...

By Kwame Slusher

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What We Are Listening to...The Myth of the Million-Dollar Tulip Bulb

Wednesday 25 January 2023




This latest episode of Cautionary Tales looks at the perennial challenge of economic bubbles and the financial risk that they presents.  



Last year we shared content looking at risks around bitcoin and cryptocurrencies:
  • Exit Scam focuses on a potentially fraudulent bitcoin exchange.

By Kwame Slusher

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UK: Failing in the Financial Crime Compliance 2023

Friday 20 January 2023





UK
 
The UK’s Financial Conduct Authority (FCA) has already listed two penalties related to financial crime.
 
AL Rayan Bank PLC and Guaranty Trust Bank have breached principle 3 concerning financial crime compliance.    
 
In the FCA handbook, principle three is related to management and control:
 
A firm must take reasonable care to...

By Kwame Slusher

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Podcast: An Effective Compliance Professional

Thursday 19 January 2023

This week in our What We are listening To the Great Women in Compliance podcast discuss how to build a compliance function.

This week we are looking back at an interview with Compliance Professional of the Year for 2022 highlighting what makes an Effective Compliance Professional.

By Kwame Slusher

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Podcast: The TMDs for Perpetual & American Express

Thursday 19 January 2023

In Case You Missed it...



GRC Institute the CEO Naomi Burley and Strategic Engagement Consultant Carole Ferguson discuss enforcement action taken by the Australian Securities and investments Commission against Perpetual and the American Express related to inadequate Targ...

By Kwame Slusher

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First Continuous Disclosure Breaches for 2023

Thursday 19 January 2023



Continuous Disclosure Breach

2023 has seen its first breach of the continuous disclosure obligations.
 
Eight months after the securities and investments regulator commenced enforcement action against Australian Mines Limited will pay $450 000 for three breaches in their continuous disclosure obligations.
 
The Australian Securities and In...

By Kwame Slusher

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What We Are Listening To…How to Build a Compliance Function

Thursday 19 January 2023



 
This week we are listening to Great Women in Compliance where  Morgan Lewis Partner Amy Schuh discusses How to Build a Compliance Function. 
 
 

By Kwame Slusher

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Getting the Annual Compliance Report Right

Friday 13 January 2023




On 4 January the Australian Transactions Reports and Analysis Centre (AUSTRAC) reminded reporting entities of the March deadline to submit their annual compliance report.


Here are three selections from our archives to help you get your submission right:

By Kwame Slusher

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