As Risk and Compliance professionals, it is vital that all our communications with key stakeholders is clear, impactful and complements the credibility built through our technical knowledge. A subtle and yet profound way to ensure our authority is not diluted in our communication is to eliminate the use of filler words and doubtful/diluting words and phrases from our speech.
Training approach:
This is a very practical course where tips and tools are provided, practice time is given and expert feedback provided to ensure participants are equipped with all they need to continually be working on elimination of filler words and diluting/doubtful words and phrases.
Content Overview:
Types of common filler words and doubtful/diluting words and phrases
Common patterns and pit falls in the use of filler words and doubtful/diluting words and phrases
Strategies to minimise the use of filler words and diluting/doubtful words and phrases with the ultimate goal of minimising these completely
Facilitator: Sarah Ewen
Sarah is a trainer, facilitator and corporate consultant focused on developing leaders and assisting individuals in the development of communication skills.
Drawing upon her international corporate experience, Sarah has an ability to develop and deliver technical, leadership and communication skills training by breaking down concepts making it practical, relevant and engaging. Sarah draws on her expertise in leading teams and developing others through mentoring and coaching. She has over 12 years of expertise as a public speaker and experienced in speech writing/presentations and providing constructive feedback to presenters at all levels.
Qualifications
Everything DISC Certification (2020)
John C. Maxwell Certification Leadership and Coaching Program (2018)
Certificate IV in Training and Assessment, Australian Institute of Management (2014)
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